At OtherDesigns.com you can find information on how to set up you files and download templates for the products you order online. You can browse the file checklist and visit the Templates page for more info and to download specific templates for our products.
When logged in, click "My Account"
on the top right of the page and you will see all your current orders
along with the order status. You will also find a "Reorder" option for
easy reorders and the tracking information for completed orders.
4. Can OtherDesigns help me design my artwork?You can order graphic design from us for a minimal fee, on each product page throughout the website. We will email you recommended designs and you can ask for revisions to be made until you are satisfied with a final design proof. OtherDesigns will not print your order before we receive your final approval.
Should your print job contain manufacturing errors and/or defects, we will preprint and ship your order at no charge. OtherDesigns.com reserves the exclusive right to judge what a manufacturing error is. On a case by case basis we will investigate and determine if the damage was due to negligence on our part. Please contact our Quality Assurance Department at 888.99.OTHER or by email at [email protected] so we can handle your request.
6. How can I contact OtherDesigns?Contact button in the header to contact our Customer Support or you can email us at [email protected]. Contact us by phone toll free at 888 99-OTHER or 973 996-8437.
saving your designs as PDF files.
You may also upload the file in the following types: JPG, JPEG, PSD, TIF, TIFF, EPS, AI and PNG.
Please also see our Templates page for more info and to download specific templates for our products.
If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied with your job. You should always start and finish your designs in CMYK color mode.
4. How should I set up my bleed?
Please also see Templates page for more info and to download specific templates for our products.
these settings to make sure your PDF files export correctly:
Adobe PDF Preset is set to: Press Quality
Compatibility is set to: Acrobat 4 (PDF 1.3)
Compress Text and Line Art is set to: Off (Not checked)
ink values. This results in a darker tone than black ink alone. If you
printing black alone as 100% K, the resulting black may not be as dark as
you might like. We recommend using C 60 M 40 Y 40 K 100. This will give you a deep, dark, rich black.
9. Safety and Trim Areas
As you are designing your printed material, keep in mind that any images or text should be placed within the safety or trim areas as noted on our free templates or 1/8” of an inch in from the final cut.
10. Font & Lines
Files created using Illustrator, In Design or Freehand require that text be converted to outlines before saving as a PDF file. Photoshop files should be flattened. Font sizes should be 8 pts and higher. Avoid using small or very narrow fonts with dark backgrounds as they do not print well. Lines should be at least 1 pt thick. Although you may be able to see them on your screen, they may not be visible on print.
11. Artwork with Borders
Borders are not recommended. However if you choose to use borders please allow 1/4" between the cut line and the border itself. Therefore, your border should be set up to 3/8” from your bleed line. Uneven borders may be experienced as there is a tolerance of 1/16”. Perfect trimming is NOT guaranteed.
12. Full Color Process
When designing full color files, please design using CMYK (4 color process; Cyan, Magenta, Yellow, Black). A grayscale color mode should be used when submitting black and white graphics or images. Any files that are sent as LAB, RGB or have additional PMS (Pantone colors) will be returned to the client. If you need us to convert the files for you, there is a chance that a color change/shift will occur. This commonly happens in blues and browns.
13. Image Resolution
In order to obtain the best image and text resolution we recommend that you submit files of at least 300 DPI. Lower resolution files will result in pixilated or bitmapped images and text.
14. Folding Lines
Free design templates are provided to assist you with your folded piece. Several folding options are offered.
Click here to download templates for our products. Make sure to also read some tips on how to design a great business card.
1. Why does my billing information need to match the credit card company records?
To prevent fraud, credit card companies require that the billing name and address completely match credit card records.
2. What is a CVV, CID code or Verification Code?
The CVV code is a security feature for "card not present" transactions (Internet transactions), and now appears on most (but not all) major credit and debit cards. This feature is a three digit (four digits of front for American Express) code which provides a cryptographic check of the information embossed on the card. Therefore, the CVV code is not part of the card number itself.
3. At what time is my credit card charged?
Full payment will be charged when your billing information is completed.
4. What are the methods of payment accepted?
We currently accept the following online methods of payment:
- American Express
5. What information do I need to provide for a credit card payment?
- Credit card information
- Type of Credit Card, card number, name of cardholder, expiration date and CVV code
- Billing information
- Name and address as they appear exactly on your credit card statement and phone number
Note: The JPG template files are in CMYK color mode at 300 DPI.
Save them to your desktop and open in your image editing software.
Make sure you delete the template layer before you upload the artwork.
Please note that for some of our templates the back and front are different to accommodate accurate dimensions for folding. Make sure to download both sides if available.
Click to view, right click and choose "Save Link As" to save template.
Standard 3.5" X 2"; Rounded Corners 3.5" X 2"
Slim 1.5" X 3.5", 1.75" X 3.5";
Folded 3.5" X 4" Front/Outside - Back/Inside
Square 2.5" X 2.5"
Trading Card 3.5" X 2.5"
Magnets: 3.5" X 2", 4" X 3", 4" X 6", 4" X 7", 5" X 7"
Postcards: 4" X 6", 4.25" X 5.5", 5" X 7", 4" X 9", 6" X 9", 8.5" X 5.5"
Greeting Cards: 10" X 7" Front/Outside - Back/Inside
Letterhead: 8.5" X 5.5", 8.5" X 11", 8.5" X 14", 11" X 17"
Door Hangers: 4.25" X 11", 4.25" X 14"
Note Pads: 8.5" X 3.5", 8.5" X 5.5", 4" X 6", 4.25" X 5.5"
Half Fold: 8.5" X 11", 11" X 14", 11" X 17"
Tri Fold: 8.5" X 11" Inside - Outside, 8.5" X 14" Inside - Outside, 11" X 17" Inside - Outside
Gate Fold: 8.5" X 11", 8.5" X 14", 11" X 17"
Double Gatefold: 8.5" X 11", 8.5" X 14", 11" X 17"
Z-Fold: 8.5" X 11", 8.5" X 14", 11" X 17"
Roll Fold: 8.5" X 11" Inside - Outside, 8.5" X 14" Inside - Outside, 11" X 17" Inside - Outside
Double Parallel: Fold 8.5" X 11" Inside - Outside, 8.5" X 14" Inside - Outside, 11" X 17" Inside - Outside
Accordion Fold: 8.5" X 11", 8.5" X 14", 11" X 17"
Industry standards allow trimming to shift 1/16th of an inch in either direction.
Please make sure to consider this when designing your artwork.
We recommend saving your files as PDF documents before uploading.
You may also send the files in the following types: JPG, JPEG, PSD, TIF, TIFF, EPS, AI, and PNG
We prefer that you send .PDF and .EPS files with outlined fonts. These files are easier to handle and will likely speed up your turn-around. Remember to add crop marks and flatten your files before uploading.
You should always start and finish your designs in CMYK color mode.
When sending artwork, do not send extra files, like proofs or samples, because they might get printed. Only send the files you need printed.
We are set up to process one side at a time, and this
requires that each side of a design must be a separate file. Do not upload multiple page PDF files.
Need help with this page? Feel free to call or email us anytime.